Orders are shipped exclusively by courier. When registering the order, the customer selects the postal address to which he wishes his order to be sent.
Once the order is shipped, you will receive a relevant notification email. Orders are processed, shipped and delivered daily, except Saturdays, Sundays and public holidays.
In case of delay, contact us at [email protected] or by phone at (+30)210 8033665 to inform you about your order.
Upon receipt of the product, we recommend that you personally check the delivered product and confirm that its packaging remains intact.
Upon request either by mail ([email protected]) or phone at (+30) 210 8033665, the products could be received by the Customer from our Offices in Melissia Athens, 17th November No. 6.
Α. Delivery and Shipping Costs Within Greece:
- Orders worth more than € 80 are sent free of charge.
- For orders under € 80, the shipping cost for all of Greece is € 3.00.
- For items weighing more than 2 kg there may be an additional charge.
Delivery Options/ Estimated time of arrival of orders
All orders are sent within 1 to 14 working days after the payment is confirmed.
Delivery will take place 2 to 4 working days after the date the products are shipped.
The courier service we work with is Speedex/ Elta Courier.
For distances above 20km from cities with courier services and remote islands, there may be a delay in delivery.
The delivery address must be the given address when we sent the order.
All orders must be signed by the receiver (Buyer or another authorized person) by the time they are received.
*Our customers could track their orders through a tracking code which will be sent in the e-mail/ order confirmation.
*Please note that we do not ship on Saturday or Sunday and therefore orders received after 2.00 PM (Greek time) on Friday may take 1-2 days longer to arrive. Overnight orders placed by 2.00 PM on weekdays will arrive the next business day.
B. Delivery and Shipping costs outside Greece.
All Countries (excluding Greece):
Pricelist Express Worldwide Export
| KG | Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | Zone 6 | Zone 7 |
| 0,50 | 12,42 | 12,42 | 15,69 | 16,99 | 18,30 | 19,61 | 26,15 |
| 1,00 | 12,42 | 12,42 | 15,69 | 16,99 | 18,30 | 19,61 | 26,15 |
| 1,50 | 13,72 | 13,72 | 17,00 | 18,30 | 19,60 | 20,91 | 27,46 |
| 2,00 | 15,02 | 15,02 | 18,31 | 19,61 | 20,90 | 22,21 | 28,77 |
Pricelist Economy Select
| KG | Zone 1 | Zone 2 | Zone 3 |
| 1,00 | 9,56 | 9,56 | 11,48 |
| 2,00 | 11,32 | 11,32 | 13,58 |
| 3,00 | 11,32 | 11,32 | 13,58 |
Find your zone here.
All prices above are listed in euro, they do not include VAT and fuel surcharge. You can see the precise shipping cost of your order at checkout.
Delivery Options/ Estimated time of arrival of orders
The courier service we work with is DHL Express Worldwide. All orders are sent within 1 to 14 working days after the payment is confirmed. Delivery will take place 5 to 12 working days after the date the products are shipped.
The customer bears full responsibility for any possible taxes, customs duties, or any other expense that may occur for shipments outside European Union. We are not responsible for delays due to customs.
The delivery address must be the given address when we sent the order.
All orders must be signed by the receiver (Buyer or another authorized person) when they are received.
*Our customers could track their orders through a tracking code which will be sent in the e-mail/ order confirmation.
*Please note that we do not ship on Saturday or Sunday, so orders received after 2.00 PM (Greek time) on Friday may take 1-2 days longer to arrive. Overnight orders placed by 2.00 PM on weekdays will arrive the next business day.
